Key Benefits

<aside> <img src="/icons/bullseye_pink.svg" alt="/icons/bullseye_pink.svg" width="40px" /> GDPR Compliance

Ensure compliance with GDPR regulations by allowing users to consent to interaction tracking.

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<aside> <img src="/icons/bullseye_pink.svg" alt="/icons/bullseye_pink.svg" width="40px" /> User Privacy

Respect user privacy by providing control over the tracking of their interactions.

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<aside> <img src="/icons/bullseye_pink.svg" alt="/icons/bullseye_pink.svg" width="40px" /> Customization

Flexibility to set the default behavior based on your contextual requirements.

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How to Use the Feature

Standard behavior

Before setting up the rule, users’ interactions are tracked by default in our system. The tracking can be modified at the user’s level by setting their tracking preferences.

<aside> <img src="https://s3-us-west-2.amazonaws.com/secure.notion-static.com/a8ce9931-8336-4e15-88ec-21c924d764bd/favicon-blue-1.png" alt="https://s3-us-west-2.amazonaws.com/secure.notion-static.com/a8ce9931-8336-4e15-88ec-21c924d764bd/favicon-blue-1.png" width="40px" /> See API Doc | Change tracking preferences (GDPR) for a specific user

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Changing the Default tracking behavior

Configure the default rule for tracking new user interactions on your platform.

When set to true, new users’ interactions will be tracked.
When set to false, new users’ interactions will not be tracked.

1️⃣ Default tracking set to false

Ensure that user interactions are logged only upon explicit consent by setting the rule to tracked=false. Activate a user’s interaction tracking after obtaining their consent by updating their tracking preferences.

2️⃣ Default tracking set to true (default value)

Ensure that user interactions are automatically logged by default by setting the rule to tracked=true (default value). If a user declines tracking, update their preferences to deactivate interaction tracking.